Terms and Conditions
Last Updated: December 3, 2020
User’s Acknowledgment and Acceptance of Terms
Ownership and Confidentiality of Work Product
If a Virtual ally member creates anything original for you, such as research projects, reports, templates, spreadsheets, forms, etc. (“Work Product”), Virtual Ally grants to you a non-exclusive, royalty-free, perpetual, irrevocable, non-transferable license to use the Work Product for your own personal and commercial purposes.
To avoid doubt, you retain sole ownership of your confidential information and your intellectual property and, to the extent your confidential information or intellectual property is incorporated into the Work Product, it will be removed prior to any use or disclosure by Virtual Ally to a third party.
As used in these Terms of Service, your confidential information means non-public information that you provide to Virtual Ally or a Virtual Ally Member that you reasonably expect Virtual Ally to keep secret, including your personal information (i.e., your name, your social security number, your credit card information, and similar information), but does not include information that (1) becomes generally available to the public other than an unauthorized disclosure by Virtual Ally or a Virtual Ally Member ; (2) was or becomes available to Virtual Ally or a Virtual Ally Member on a non-confidential basis prior to your disclosure of the information to Virtual Ally or a Virtual Ally Member ; (3) is independently developed by Virtual Ally or a Virtual Ally Member without using your confidential information; or (4) information we are required to disclose by a warrant, subpoena or other request in an investigation or legal proceeding or where disclosure is necessary to protect Virtual Ally’s rights or property, or the rights or property of Virtual Ally Member s or our other clients.
As used in these Terms of Service, your intellectual property means patents, trademarks and copyrights owned by you and any insights, knowledge, and ideas provided by you in connection with creation of the Work Product.
Guarantee & Warranty
There is no warranty on any of the information, tasks, or projects your Virtual Ally Member completes for you. What we will promise is that we’ll do our best to provide the most accurate, most effective information available and we know Virtual Ally Members do this better than anyone else. However, if we give you information or results that are wrong, although we’ll be deeply sorry, you can’t hold us liable for it (or the results) legally or morally — we’re sorry!
If you leave us, we’ll miss you dearly but we won’t hold you back. Contracts can be canceled at any time, though we are unable to provide any refunds due to used time and resources. All cancellation requests will go into effect at the end that month. To cancel, just email at email@example.com and ask us to cancel your subscription.
Termination of Service
In darker news, we reserve the right to terminate the service of a Virtual Ally client at any time — for any reason. Should this occur, we will give you a prorated refund at the standard monthly rate for any period for which you have already paid. That means that rarely and under great duress we may end our relationship with a client for any number of reasons including but not limited to the following:
- If the client is constantly requesting tasks outside the scope of their service plan and we’re unable to find a solution by scaling back the requests
- If the client is abusive to his/her assistant or any other Virtual Ally team member
Data Rights and Protection
In our mission to ethically and lawfully serve our customers we have the following policies in place in order to adhere to international and domestic law:
We wrote our terms of service to make it as understandable and straightforward as possible. Our valued customers are able to give and rescind consent at any time. If at any time you wish to remove consent, please email at firstname.lastname@example.org.
Right to Data Access:
If at any time a customer wishes to access his or her existing data profile, VirtualAlly.com will provide a free electronic copy of the data we collected about that customer. This report will also include the various ways the information has been used.
Right to Be Forgotten:
If at any time customer discontinues their relationship with VirtualAlly.com, the customer can request that his or her personal data is wholly erased from our records.
This gives users rights to their own data. Customers will be able to obtain their data from Startups.com in an electronic report and reuse that same data in different environments outside of ours.
Privacy by Design:
VirtualAlly.com has a full and detailed map of our data collection process and the various parties privy to that data Startups.com has specifically designed its systems and trained its staff to maintain customer privacy. We strive to continue to improve and adapt this design to be forward looking.